Terms of service.
📄 Terms & Conditions for SMS Communications
Bassano Grain Inc.
Last updated: July 15, 2025
At Bassano Grain Inc., we value transparency, clarity, and respect for your time and privacy. These Terms & Conditions outline how we use SMS (text message) communications to keep you informed about grain pricing, bid opportunities, logistics updates, and movement schedules. By signing up for our SMS communications, you agree to the terms outlined below.
📦 1. Service Description
Bassano Grain Inc. offers SMS-based communications to farmers, grain producers, and clients who opt in to receive our weekly grain bid updates, pricing notifications, booking deadlines, and promotional content. Messages are tailored to current grain markets, based on seasonal movement timelines and commodity availability.
📈 2. Message Frequency
Message frequency may vary depending on your relationship with Bassano Grain Inc. and current market activity. You can expect to receive approximately 1–2 messages per week during peak seasons (e.g., harvest, booking windows) and less frequently during off-peak months.
Messages may include:
New crop and spot pricing (FOB, delivered)
Volume bonus offers and incentives
Deadline reminders for grain bookings
Movement availability updates
Business-related communications (e.g., contracts, follow-ups)
💲 3. Message & Data Rates
Standard message and data rates may apply from your wireless provider. Charges are based on your mobile service plan and carrier agreements. Bassano Grain Inc. is not responsible for any SMS, MMS, or data charges incurred as a result of messages sent or received.
🔕 4. Opt-Out Instructions
You can opt out of SMS communications at any time. To unsubscribe:
Text the word STOP to (236) 332-8164 (our dedicated SMS number).
You will no longer receive messages from Bassano Grain Inc. after your request is processed.
To resume messages at any time, text the word START to the same number.
If you need help, text HELP or reach out directly using the contact methods below.
🔒 5. Privacy & Data Usage
We respect your privacy. Your contact information will never be sold, shared, or disclosed to third parties outside of Bassano Grain Inc. All data collected for SMS communications is used exclusively to:
Send pricing and business-related updates
Personalize our communication with you
Maintain relevant grower and client outreach
For more information, please view our full Privacy Policy: https://www.bassanograin.com/privacy-policy
📧 6. Support & Contact
If you have any questions, concerns, or need help with SMS communication:
📍 Bassano Grain Inc.
Chestermere, Alberta, Canada
🌐 www.bassanograin.com
📧 info@bassanograin.com
📝 7. Consent
By providing your mobile number and opting into SMS communications, you confirm that you are the authorized user of the number provided, and that you consent to receive marketing and business messages from Bassano Grain Inc. You may revoke consent at any time by following the opt-out instructions above.