Privacy policy.

Bassano Grain Inc.
Last updated: July 15, 2025

At Bassano Grain Inc., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services, including SMS communications.

📌 1. Who We Are

Bassano Grain Inc. is a Canadian-based grain buying and logistics company located in Chestermere, Alberta. Our services include grain purchasing, logistics coordination, and communication of market information to growers and clients across Canada.

Website: https://www.bassanograin.com
Email: info@bassanograin.com

📋 2. What Information We Collect

We may collect the following information:

a. Personal Information

  • Full name

  • Phone number

  • Email address

  • Farm or business name

  • Location/address

  • Grain types grown or sold

  • Communication preferences

b. Automatically Collected Data

When you browse our website, we may automatically collect limited non-identifying information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time and date of access

📬 3. How We Use Your Information

We use the information we collect for purposes such as:

  • Sending grain bid updates and marketing via SMS or email

  • Providing customer service and responding to inquiries

  • Managing contracts, pickups, and grain movement

  • Improving our website and user experience

  • Complying with legal and regulatory obligations

💬 4. SMS Communications & Consent

If you opt in to receive SMS communications from Bassano Grain Inc., you agree to receive messages about:

  • Grain pricing

  • Bonus programs

  • Pickup scheduling

  • Movement timelines

  • General business updates

You may receive up to 2 messages per week.
Standard message and data rates may apply.

To stop receiving SMS messages, reply STOP at any time.
To resume, reply START.

🔐 5. How We Protect Your Data

We use secure third-party platforms to store and manage your data. We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure.

We do not sell or share your information with any third parties for marketing purposes.

🗃️ 6. Third-Party Services

Our website and SMS communications may use trusted third-party platforms such as:

  • ClickSend (for SMS delivery)

  • Squarespace (for website hosting)

  • Google Workspace (for email communication)

These platforms may collect limited information necessary to deliver services but are required to meet privacy standards.

🔄 7. Data Retention

We retain your information only as long as needed to fulfill the purposes outlined in this policy, or as required by law. You may request removal or review of your data at any time by contacting info@bassanograin.com.

👤 8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Withdraw consent for SMS/email communications

  • Request deletion of your data (where applicable)

To exercise any of these rights, please contact us at info@bassanograin.com.

🌐 9. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand website traffic and user behavior. You can control cookie preferences through your browser settings.

📞 10. Contact Us

For questions or concerns regarding this Privacy Policy or our use of your data:

Bassano Grain Inc.
Chestermere, Alberta, Canada
📧 info@bassanograin.com
🌐 https://www.bassanograin.com